Last updated: 7 July 2026 · Version 2.0
1. Who we are
Ginger Training & Coaching Ltd (trading as Ginger Leadership Communications, “we”, “us”) is the data controller for the personal data described in this notice.
Registered company: Ginger Training & Coaching Ltd, Company No. 07476105
Registered office: 71–75 Shelton Street, London WC2H 9JQ, United Kingdom
ICO registration: ZA895739
Contact: hello@gingerleadershipcomms.com · +44 (0)20 7388 8645
We process personal data in accordance with UK GDPR (as amended by the Data (Use and Access) Act 2025), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
2. What this notice covers
This notice covers personal data we collect through our website (uk.gingerleadershipcomms.com) and our general enquiries and marketing. If you are a client organisation or a training delegate, more detail about how we handle your data is in our Client/Organisation Privacy Notice and Training Delegate Privacy Notice.
3. The personal data we collect
- Enquiry data — when you contact us via a form, email or phone: your name, email, phone, organisation and the content of your message.
- Marketing data — if you subscribe to our newsletter or we contact you for business development: name, email, organisation and role.
- Website/technical data — via cookies and server logs: IP address, browser type, device and usage data (see §6).
4. How we use your data, and our lawful bases
| What we do | Lawful basis (UK GDPR) |
|---|---|
| Respond to enquiries and provide our services | Performance of a contract (Art. 6(1)(b)); or our legitimate interests in responding (Art. 6(1)(f)) |
| Deliver training and coaching to clients/delegates | Performance of a contract (Art. 6(1)(b)) |
| Send newsletters and relevant business-to-business marketing | Our legitimate interests (Art. 6(1)(f)), in line with PECR — you can opt out at any time (see §5) |
| Operate and secure our website; understand usage | Legitimate interests; and consent for non-essential cookies (PECR) |
| Meet legal, accounting and regulatory obligations | Legal obligation (Art. 6(1)(c)) |
We avoid collecting special-category data (e.g. health/accessibility or dietary needs for a session). Where it is necessary, we process it only with your explicit consent or another Article 9 condition.
5. Marketing and your right to opt out
We send marketing only where we are permitted to under PECR. Every marketing email contains an unsubscribe link, and you can opt out at any time by unsubscribing or emailing hello@gingerleadershipcomms.com. Opting out of marketing does not affect any service we provide to you.
6. Cookies
Our website uses cookies. Essential cookies are needed for the site to work; non-essential cookies (e.g. analytics) are set only with your consent via our cookie banner, which you can change or withdraw at any time in your browser settings. We do not use third-party advertising networks.
7. Who we share your data with
We use trusted software providers (processors) — such as Google Workspace, our website host, and email/marketing and CRM tools — who process personal data only on our instructions under a written Data Processing Agreement. We do not sell your personal data. We may disclose data where required by law.
8. International transfers
Some of our providers process personal data outside the UK. Where they do, the transfer is protected by a UK-approved safeguard — the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, or an adequacy decision — as set out in each provider’s Data Processing Agreement.
9. How long we keep your data
We keep personal data only as long as necessary:
- Enquiries with no resulting relationship — a short period, then deleted.
- Marketing contacts — until you opt out or we have had no engagement for a reasonable period, reviewed periodically.
- Client records — 6 years after the end of our engagement (limitation period for contract claims).
- Training delegate data — 5 years after your last engagement.
- Financial and accounting records — 6 years (Companies Act / HMRC).
10. Your rights
Under UK data protection law you have the right to: be informed; access your data; rectification; erasure; restriction; data portability; object (including to marketing); and to withdraw consent at any time. You also have rights regarding solely automated decision-making.
To exercise any right, email hello@gingerleadershipcomms.com. We will respond within one month, usually free of charge, and may verify your identity first.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) — ico.org.uk · 0303 123 1113 — though we ask that you contact us first so we can try to put things right.
11. Children
Our services are aimed at organisations and professionals. We do not knowingly collect personal data from children under 13. If you believe a child has provided us data, contact us and we will delete it.
12. Changes to this notice
We review this notice regularly and will post any updates here with a revised version date. This version: 2.0, 7 July 2026.